Reference

Privacy Policy

We collect what we need to run your account, process deposits through bKash, Nagad and Rocket, and keep the lobby secure. This policy explains what we gather, how we use it, and your rights to access or delete your information.

Account securityPayment processingCookie managementData retentionUser rights
bk 44 Privacy Policy

Privacy Questions

Reach our team if you want to see what data we hold, request a correction, or delete your account entirely. We respond to data requests within a few business days and walk you through the verification steps before releasing sensitive information.

Team online

Email

Send your data request or deletion notice to our support inbox. Include your registered mobile number so we can match the account and verify ownership before processing changes.

Live Chat

Open the chat widget in the bottom corner of any page and ask about your privacy rights. Our agents confirm your identity with security questions then forward formal requests to the data team.

Account Settings

Log in and visit the privacy section under your profile to download a copy of your account data, review cookie preferences, or submit a deletion request that we process after final balance clearance.

How We Protect Your Information

We encrypt payment credentials with SSL, store passwords as hashed values that we cannot reverse, and limit team access to customer data based on role. Session cookies expire when you close the browser and marketing cookies can be disabled in your account settings without affecting core lobby functions.

Encrypted Transfers

Every deposit instruction sent to bKash, Nagad or Rocket travels over an encrypted channel and we never store your wallet PIN or OTP codes on our servers. Transaction logs show amounts and timestamps only.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to measure page performance. You can block marketing cookies in account settings and still access the full lobby, live tables and withdrawal page.

Data Retention

We keep account records and transaction history for the period required by our operational policies and applicable regulations. Closed accounts are archived and personal identifiers are purged after the retention window unless legal holds apply.

Third-Party Sharing

We share transaction details with payment gateways when you deposit or withdraw, and with game providers to track session data. We do not sell contact lists or browsing habits to advertisers or marketing platforms outside our service.

Privacy Policy Questions

We ask for your mobile number, password, date of birth and the wallet details you plan to use for bKash, Nagad or Rocket deposits. We also log your device type and IP address to monitor account security.

Yes. Log in and visit the privacy section under account settings to download a report showing your profile details, transaction history, session logs and cookie preferences. The file arrives within a few business days.

We use session cookies to keep you signed in and analytics cookies to measure lobby performance. You can disable marketing cookies in account settings without losing access to games, deposits or withdrawals.

We share transaction details with bKash, Nagad and Rocket when you deposit or withdraw, and with game providers to track session activity. We do not sell your contact information or browsing history to outside advertisers.

Submit a deletion request through account settings or email support with your registered mobile number. We verify your identity, clear any pending balance, then purge personal identifiers within the retention period required by regulation.

We post the revision date at the bottom of this page and notify active accounts by email or inbox message. Continued use after the update means you accept the new terms. You can close your account anytime if you disagree.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.